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PRIVACY POLICY
We Are Committed to
Safeguarding Customer Information
In order to better serve your
needs now and in the future, we may ask you to
provide us with certain information. We
understand that you may be concerned about what
we will do with such information particularly
any personal or financial information. We agree
that you have a right to know how we will
utilize the personal information you provide to
us. Therefore, together with our parent company,
The First American Corporation, we have adopted
this Privacy Policy to govern the use and
handling of your personal information.
Applicability
This Privacy Policy governs
our use of the information which you provide to
us. It does not govern the manner in which we
may use information we have obtained from any
other source, such as information obtained from
a public record or from another person or
entity. First American has also adopted broader
guidelines that govern our use of personal
information regardless of its source. First
American calls these guidelines its Fair
Information Values, a copy of which can be found
on our website at www.firstam.com.
Types of Information
Depending upon which of our services you are
utilizing, the types of nonpublic personal
information that we may collect include:
- Information we receive from
you on applications, forms and in other
communications to us, whether in writing, in
person, by telephone or any other means;
- Information about your
transactions with us, our affiliated
companies, or others; and
- Information we receive from
a consumer reporting agency.
Use of Information
We request information from
you for our own legitimate business purposes and
not for the benefit of any nonaffiliated party.
Therefore, we will not release your information
to nonaffiliated parties except: (1) as
necessary for us to provide the product or
service you have requested of us; or (2) as
permitted by law. We may, however, store such
information indefinitely, including the period
after which any customer relationship has
ceased. Such information may be used for any
internal purpose, such as quality control
efforts or customer analysis. We may also
provide all of the types of nonpublic personal
information listed above to one or more of our
affiliated companies. Such affiliated companies
include financial service providers, such as
title insurers, property and casualty insurers,
and trust and investment advisory companies, or
companies involved in real estate services, such
as appraisal companies, home warranty companies,
and escrow companies. Furthermore, we may also
provide all the information we collect, as
described above, to companies that perform
marketing services on our behalf, on behalf of
our affiliated companies, or to other financial
institutions with whom we or our affiliated
companies have joint marketing agreements.
Former Customers
Even if you are no longer our
customer, our Privacy Policy will continue to
apply to you.
Confidentiality and Security
We will use our best efforts
to ensure that no unauthorized par‑ties
have access to any of your information. We
restrict access to nonpublic personal
information about you to those individuals and
entities who need to know that information to
provide products or services to you. We will use
our best efforts to train and oversee our
employees and agents to ensure that your
information will be handled responsibly and in
accordance with this Privacy Policy and First
American's Fair Information Values. We currently
maintain physical, electronic, and procedural
safeguards that comply with federal regulations
to guard your nonpublic personal information.
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The First
American Corporation |
FAIR INFORMATION VALUES
| Fairness |
We consider consumer
expectations about their privacy in all
our businesses. We only offer products
and services that assure a favorable
balance between consumer benefits and
consumer privacy.
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| Public
Record |
We believe that an
open public record creates significant
value for society and enhances consumer
choice and creates consumer opportunity.
We actively support an open public
record and emphasize its importance and
contribution to our economy.
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| Use |
We believe we should
behave responsibly when we use
information about a consumer in our
business. We will obey the laws
governing the collection, use and
dissemination of data.
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| Accuracy |
We will take
reasonable steps to help assure the
accuracy of the data we collect, use and
disseminate. Where possible, we will
take reasonable steps to correct
inaccurate information. When, as with
the public record, we cannot correct
inaccurate information, we will take all
reasonable steps to assist consumers in
identifying the source of the erroneous
data so that the consumer can secure the
required corrections.
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| Education |
We endeavor to educate
the users of our products and services,
our employees and others in our industry
about the importance of consumer
privacy. We will instruct our employees
on our fair information values and on
the responsible collection and use of
data. We will encourage others in our
industry to collect and use information
in a responsible manner.
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| Security |
We will maintain
appropriate facilities and systems to
protect against unauthorized access to
and corruption of the data we maintain.
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© 2008 the
First American Corporation
All Rights Reserved
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