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Post Date: September 2021
Location: Corporate Office
Greet and direct visitors in the office. Operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. Assist with administrative duties and update internal phone lists.
Answers incoming telephone calls, determines purpose of callers and forwards calls to appropriate personnel or department; takes and delivers messages or transfers call to voicemail when appropriate personnel are unavailable. Answers questions about organization and provides callers with address, directions and other information; welcomes on-site visitors, determines nature of business and announces visitors to appropriate personnel. Monitors visitor access and issues passes when required. Maintains the conference room schedules. Performs other administrative/clerical duties as needed. Accept and distribute parcels and deliveries. Ensure reception area is clean and refrigerator is stocked for customer beverages.
High school diploma or equivalent
Typical Range of Experience:
1 – 2 years’ experience in a related field
Works under direct supervision
Executive Vice President / Human Resources
Working Conditions or Accommodations:
While performing the duties of this job, the employee is regularly required to sit at the front desk, speak frequently and listen. The employee is occasionally required to walk, stoop, kneel or crouch. The employee must occasionally lift and/or move up to 15 pounds.
Knowledge and Skills/Technology Used:
Candidate should have strong verbal communication skills, a pleasant demeanor and a positive attitude. Understand and be able to practice good customer service skills. Be able to multi-task and operate a switchboard. Be detail oriented, organized, have basic computer skills with working knowledge of MS Office (specifically Excel), strong work ethic, a willingness to learn and be trained for other duties enabling applicant to assist other departments while at the front desk.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.